About the Loyalty Program & Reward Points

 

Customers don't need to be members to earn points, but you do need to be a member to redeem them. 

Customers will be able to earn points through various actions, including becoming a member, placing an orders, even before joining the loyalty program. 

However, they can only access and redeem their earned points by logging into their account as a site member.

Earning Points:

Customers can earn loyalty points without being members of the site's loyalty program. 

Redeeming Points:

To redeem their earned points, customers need to be registered members of the loyalty program and logged into their account on the site. 

My Rewards Page:

Once logged in as a member, customers can view their point balance, available rewards, and redeem points for coupons or discounts on the "My Rewards" page. 

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Please note the code that is created to add to checkout can only be used once which means once you have initiated the code it has to be used. Points won't be added back to your account even if you didn't actually complete checkout. The points will still be available in your account where you copied the code, it will still show and can be copied again. If in any doubt, please just message me via the chat button.

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