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Terms & Conditions

Purchases are sent wrapped securely, all boxed puppets are sent in a second box. 

​Royal Mail is used to post the puppets unless a courier is required when the items weigh over 2kg and are too large for R.M sizing. Choose preferred postage at checkout, 24hr or 48hr tracked.

Credit/Debit Cards accepted at Check Out.  

Returns accepted within 7 days of receipt, please make contact before return. Longer time when given for gifts at Christmas.
​Item must be in the same condition as received and in all the original packaging.

Privacy Policy

Data Collection: We collect personal information such as your name, email address, and billing address when you create an account or place an order.

Data Use: We use this information to process your orders, manage your account, and provide you with customer support.

Data Sharing: We may share your information with third parties such as payment processors and shipping companies to fulfill your orders.

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